Terms & Conditions
Shipping Policy
Thank you for shopping with Mindless Behaviors. We are committed to processing and shipping your order as quickly and accurately as possible.
Processing Times
In-stock orders are typically processed within 3-7 business days.
Orders are processed Monday through Friday, excluding holidays.
During product launches, promotions, holidays, or high-volume periods, processing times may be extended.
Shipping Methods
Shipping options are displayed during checkout based on your location.
Once your order has shipped, you will receive a confirmation email with tracking information.
Delivery Times
Estimated delivery times vary by shipping method and destination and are provided by the shipping carrier. Mindless Behaviors is not responsible for carrier delays caused by weather, holidays, or other circumstances outside our control.
Shipping Addresses
Please verify your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, responsibility transfers to the customer. If you believe your package has been lost or stolen, please contact the shipping carrier first. We are happy to assist with filing claims when applicable.
Damaged Shipments
If your order arrives damaged or you receive the wrong item, please email team@mindless-behaviors.com within 7 calendar days of delivery.
Please include:
Your order number
Photos of the package
Photos of the damaged or incorrect product
We will review your request and work to resolve the issue as quickly as possible.
Returns & Refund Policy
Because our products are printed, packaged, and quality inspected before shipment, all sales are final.
Returns
We do not accept returns for:
Buyer remorse
Accidental purchases
Opened products
Used products
Incorrect quantities ordered by the customer
Refunds
Refunds are not offered once an order has been processed or shipped.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please notify us within 7 calendar days of delivery by emailing team@mindless-behaviors.com.
Include:
Order number
Description of the issue
Clear photographs
If approved, we may replace the item, issue store credit, or provide another appropriate resolution.
Order Changes
Order changes or cancellations may only be requested before your order enters fulfillment. Once fulfillment begins, changes cannot be guaranteed.
We appreciate your understanding as a small business committed to delivering high-quality products and exceptional customer service.